SGC is very pleased to offer an 8 hour online Certification course in Conflict De-Escalation.
This course is designed for Retail staff, Security Guards and those who interact with the public.
Through scenarios, case studies, quizzes and exercises this course is designed to provide you with a thorough understanding of conflict, how to manage it and the effective de-escalation techniques needed to conduct a safe, professional and productive intervention.
Sign up here.